Our Commitment to Privacy
Civicmoving is dedicated to safeguarding the privacy of our online users. We understand that your personal information is important, and we are committed to protecting it. This Privacy Policy outlines how we collect, use, and protect the information gathered through our website, ensuring transparency and trust in our services.
User Consent
By accessing, browsing, or using the Civicmoving website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. Your continued use of our site constitutes your consent to the collection, use, and disclosure of your personal information as described herein.
Information We Collect
We collect information to provide better services to our users. This includes:
- Communication Data: We collect email addresses from users who contact us with questions, comments, or reviews.
- Transaction Data: For users who book a move or purchase services, we collect billing addresses, pick-up and drop-off locations, phone numbers, and payment information.
- Technical Data: Through cookies and similar technologies, we may collect anonymous information about your browsing patterns, IP address, browser type, and operating system to improve our website's performance.
Cookies
Our website uses "cookies"—small text files placed on your device—to enhance your user experience. Cookies help us track your session, remember your preferences, and ensure the smooth operation of features like quote requests.
We do not use cookies to retrieve personal information from your computer unless you have knowingly provided it. You can choose to disable cookies through your browser settings, though this may limit certain functionalities of our site.
How We Use Your Information
Civicmoving uses the collected information for the following purposes:
- To respond to your inquiries and provide customer support.
- To process your moving requests and keep you updated on your order status.
- To administer contests, promotions, or surveys you participate in.
- To inform you about important changes to our site, new services, and special offers that may interest you.
Disclosure to Third Parties
We respect your privacy. Civicmoving does not sell, trade, or rent your personal information to third parties without your consent, except as required by law.
We may disclose information if we believe in good faith that it is necessary to comply with legal processes, respond to claims, or protect the rights, property, or safety of Civicmoving, our users, or the public. In the event of a merger or acquisition, user information may be transferred as a business asset.
Security
We implement robust security measures, including SSL encryption, to protect your information from unauthorized access, loss, or misuse. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
External Links
Our site may contain links to third-party websites. Civicmoving is not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any website you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Applicable Law
This Privacy Policy is governed by the laws of Canada. By using our site, you consent to the processing and storage of your information in accordance with Canadian law.
Changes to This Policy
Civicmoving reserves the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of the site signifies your acceptance of the updated terms.